Builders Wholesale through clients’ eyes
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I started to buy from Builders Wholesale because after pricing things out with a number of competitors, their prices were consistently lower. As time goes on I am increasingly impressed with their customer service, which is outstanding, and the pleasant and courteous attitudes of all people working there.
I would have to sum up my experience at Builders Wholesale as being one of the most satisfying and trouble free experiences I've had in a long time. The entire staff is knowledgeable, courteous and professional in every aspect. Their product line is equally impressive- the stove I purchased actually lowered my heating bill as they said it would. If you are looking to purchase a stove and value honesty, integrity and want quality merchandise, look no further than Builders Wholesale.
I was very satisfied with the service I received. The wood insert I purchased does a good job and has helped lower my heating cost.
"It has been a pleasure to work with everyone at Builders Wholesale. All services have been rendered promptly and courteously. We highly recommend Builders Wholesale."
"I'm very pleased with the wood pellet stove service I received from Builders Wholesale. When you folks needed to re-install the pad to satisfy the county inspector, you did so with grace and good humor. When you replaced the auger drive motor just a couple of weeks ago, you did so without hesitation. I can say without equivocation that each contact with you, personally, with Laura or Daniel or Charlie, has been a positive one. After my 40 years in the client service business, I conclude that you run your business the way I would run mine."
With the rising cost of propane and living in a 3100 Sq. Ft. house, I decided we needed to do something new for heating our house this winter. We did some research and really liked what we heard about the Quadra Fire pellet burning units. We contacted Lora and Ty at Builders Wholesale as they were highly recommended from several local contractors. Lora and Ty were extremely knowledgeable, courteous and professional. They answered all our questions and helped us decide on a Quadra Fire pellet burning insert for our fireplace. I have to say we are completely satisfied with the unit and the installation. We had very high expectations and the Quadra Fire insert has exceeded our expectations and is a beautiful addition to our living room. The best thing is, it looks like we will be saving about 60% on our heating costs this winter and in the future. Thank you Lora, Ty and Builders Wholesale, you're AWSOME!!
I have known and worked with Charlie Fullmer , founding principal at Builders Wholesale for many years. His knowledge, attitude, attention to detail and customer service have always been outstanding. One of my deep regrets having moved my business out of state is that I have still to find a company that provides me the support, knowledge and service that I knew with Builders Wholesale in its prior incarnations.